Prof. Dr. Michael West, University of Lancaster
"ProMES is an outstanding organizational intervention. With ProMES, every organization, team and individual can benefit from the power of goal setting and feedback in one integrated instrument. It is based on rigorous international research over several decades and stems from the combination of two powerful streams of research and theory about human motivation and performance. Namely that setting clear, challenging goals and providing timely, accurate feedback has a profound impact on human motivation and performance. The ProMES approach is not some dry academic set of principles but a powerful means for transforming individual, team and organizational performance by enabling people to focus their work efforts to achieve maximum effect and reduce effort in areas that do not add significant value to overall effectiveness. I have used the approach in organizations for the last 20 years in the most complex work settings. It is always hugely effective and engages all in a constructive process that increases their engagement."
Michael West is Professor for Management and Psychology at the Centre for Performance Led HR at the University of Lancaster, UK
Michael West has spent the greater part of his career undertaking research into the factors that determine the effectiveness and innovativeness of individuals, teams and organizations at work. His research has contributed to the field in three areas: innovation and creativity at work, the development of effective teams, and the links between enlightened people management and performance.
He has maintained a strong line of research into the links between how people are managed at work, the climates and cultures of their organizations, and organizational performance over the last 20 years. This work, in collaboration with economists, sociologists and policy researchers, shows that people management and company climate are primary predictors of company productivity and profitability over time. His interdisciplinary orientation, with a strong base in psychology, has been another hallmark of his work.
He has authored, edited or co-edited 20 books, including The Psychology of Work and Organizations (2010) and Effective Teamwork (2004), which has been translated into 12 languages. He has also published over 200 articles for scientific and practitioner publications, as well as chapters in scholarly books.